We have a 30 day return policy on all new, unused products. It is 30 days from when you recieve it.
Product returns are subject to a 15% restocking fee. All return must have an RMA# clearly displayed on the outside of the package. To get an RMA# contact: daniel@killshot-kustoms.com
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at daniel@killshot-kustoms.com
Shipping returns
To return your product, you should mail your product to:
Killshot Kustoms
673 Ave. C
White City, OR 97503
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at daniel@killshot-kustoms.com for questions related to refunds and returns.